About telus billing support

About telus billing support

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• At this stage, I sense I'm remaining misled and mistreated. Irrespective of several phone calls and escalations, I nevertheless do not need clarity on my special discounts or a good resolution to my issues.

Also, our telephone line to the house arrived down inside of a windstorm another night, as did our neighbors. We don't use a landline anymore, though the cable is in the road and continue to related on the house conclusion. I recommended that They only take out it fully. They stated as I didn't have an active landline, they would not ship a technician out to clean up the wire in the midst of the road.

@Oleginza Wrote: I named Telus CS at eight.55AM Mountain time plus they hanged up on me, indicating that I need to get in touch with all through "typical Business hrs". Is that this for real?

@chris14 I planned to crystal clear up some inaccurate information. We'll maintenance TELUS owned downed traces at no charge. We are going to only take away the road completely for design/renovation uses but there's a price involved. We despatched you A non-public information in the event you want to move ahead with both circumstance. 

I needed to Call CS today with Chat along with the Section I need to speak to is barely obtainable by phone. The CS on Chat arranged a contact back again at an agreed upon time slot. When that Division named me later on I acquired almost everything sorted out.

• In my discussion with Juan from your loyalty team, I was falsely accused of becoming discriminatory Once i referenced A different department, which was very offensive and uncalled for. Juan later on apologized, declaring the working experience was completely unacceptable.

once the agent evaluate my account he stated I can not give you a deal or credits Telus technical support such as you have now with all your exiting account, so i just gave up and hangup the mobile phone.

I are contacting and calling Telus and had a chat with the AI that did not appear to be to grasp what I was asking.

I needed to contact CS today with Chat and also the Section I would like to speak to is only offered by phone. The CS on Chat arranged a get in touch with back at an agreed upon time slot. When that Section known as me later on I received everything sorted out.

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The TELUS staff acknowledges that our operate spans a lot of Territories and Treaty places and we are grateful for the normal Know-how Keepers and Elders that are with us today, all those who have gone in advance of us as well as youth that encourage us.

I've manufactured numerous cellular phone calls, I've clicked on "Alternatively, it is possible to Make contact with our TELUS Administration Workforce in this article".  finished the form, without response, and concluded One more variety on MyTelus and likewise go no response.

I had some slight difficulties but I'd Unquestionably no idea how to fix them. Then, my co-worker encouraged me of your service. Your staff members were being incredibly individual and handy! Because of all of them!

I will terminate many of the services residence and cellular with Telus and explain to my friends and family to take action, which was the worst encounter I acquired with Telus